Super Gallery (trade name of Super Print Industries B.V.)

Privacy-sensitive data is processed via the website www.supergallery.nl of Super Print Industries B.V. This data is called personal data. We consider careful handling of personal data to be of great importance. Personal data is therefore carefully processed and secured by us.

In our processing we adhere to the requirements of the privacy law. This means, among other things, that we: clearly state for what purposes we process personal data. We do this through this privacy statement;

- try to limit our collection of personal data to only the personal data necessary for the stated purposes;

- first ask you for explicit permission to process your personal data in cases where your permission is required;

- take appropriate security measures to protect your personal data and also demand the same from parties that process personal data on our behalf;

- respect your right to provide, correct or delete your personal data at your request.

In this privacy statement we explain which personal data we collect and use and for what purpose. We recommend that you read this statement carefully.

This privacy statement was last updated on March 29, 2019.

Use of personal data

When using our website, you leave certain information with us. That may be personal data. Personal data is collected by us through various channels. For example, you can order items via our website, where we ask you to provide us with some personal data to complete the order.

You can also create an account on our website to gain insight into your orders. Personal data is also collected when surfing our website on various devices such as a computer, smartphone or tablet. It is also possible that you approach us with questions and/or complaints by post, e-mail or telephone. In that case we will contact you to handle the question or complaint. Finally, it is possible that we collect data from you through competitions and other promotions in which you have participated, or when you have participated in a market or customer survey.

In addition, data can also be collected via social media channels (such as Facebook and Instagram), for example when you contact us to ask questions. In that case, we only use your account name so that we can respond to your message.

When you use our website, we can process the following data from you (depending in part on the data you enter yourself, for example by placing an order, participating in competitions or by creating an account):

First and last name
Date of birth
E-mail address
Address data
phone number
Technical data of the equipment you use (for example from your smartphone/laptop/tablet or a kiosk from the store), such as IP address, MAC address and the software used
Your surfing behavior on the website, including mouse and click behavior and the duration and time of your visit to our website
Purchase history
Login details of your account

The above data is used for the following purposes:

- to offer you the possibility to order articles via our website and to use all functionalities and services on the website;

- to process your order and to inform you about its progress; to communicate with you by sending electronic newsletters and/or post;

- to offer you personalized advertisements and content on the website of Super Gallery.nl and websites of third parties based on your interests and your (online) purchase history (see also the heading profiling);

- to send you personalized newsletters based on your interests and your (online) purchase history (see also the heading profiling);

- to process your data for possible participation in competitions and other promotions, so that we can reach you when you have won something and to improve our services;

- to answer your questions or handle your complaints via social media, e-mail, by post or by telephone;

- to improve (on an individual level) our website, shops, range and our services, both in-store and online. We do this on the basis of: your preferences, market and customer surveys carried out and the use of our website by visitors.

Cookies

We use cookies on our website. Cookies are small pieces of information that your browser stores on your computer. Super Gallery uses cookies to recognize you on your next visit. Cookies enable us to collect information about the use of our services and to improve and adapt them to the wishes of our visitors. Cookies by themselves cannot identify an individual user, but only the computer or mobile device you are using through a randomly generated identifier. You can set your browser so that you do not receive any cookies while shopping at Super Gallery.

If you have any questions about Super Gallery's Privacy Policy, please contact us. Our customer service will help you if you need information about your data or if you want to change it. If changes to our Privacy Policy are necessary, you will always find the most recent information on this page.

Retention periods

Your data will be kept for as long as it is necessary to provide our services to you and to offer you the best service.

Newsletter

We can, if you have given permission for this, send our newsletter by e-mail. With every communication along this route, an option to unsubscribe is included if you are no longer interested in our newsletter. You can also unsubscribe from the newsletter in your account. We use the services of Mailchimp to send this newsletter.

Provision to third parties

The information you provide will only be passed on to third parties if this is necessary for the delivery of the products you have ordered or the services you have requested.

This concerns, for example, the Payment providers Multisafepay, Afterpay and PayPal.

We use a mailing list with your name and email address to send the newsletter. This service runs through Mailchimp.

In addition, we pass on your address details to Packs or Select Courier (DHL, DPD, UPS, FedEx, TNT), for example, in order to deliver your order.

Furthermore, we will not provide the information you provide to other parties if you have not given permission for this, unless this is required or permitted by law. For example, it is possible that the police request data from us in the context of fraud investigations. In that case, we are legally obliged to provide this information.

Super Gallery does not sell your data

Super Gallery will not sell your personal information to third parties and will only make it available to third parties that are involved in processing your order. Our employees and third parties engaged by us are obliged to respect the confidentiality of your data.

Profiling

We combine your personal data from various sources to provide you with the best online shopping experience. We do this by linking various information about you, such as your account details, your purchase history, the reviews you have posted, but also your surfing behavior on our website on various devices, such as your computer, smartphone or tablet.

By combining your data from different sources, we can show personalized offers and personalized content on our website or third-party websites that match your interests and purchase history. We can also personalize the newsletter for you in this way. In this way we can make better and more targeted offers. This prevents you from seeing content or offers that are less interesting to you.

We use cookies to collect and combine your data. Cookies make it possible, among other things, to display personalized offers from Super Gallery on external websites. We can use cookies to see which advertisements have been shown to you on external websites and whether you have viewed them or not. Want to know more about cookies? Then read our cookie statement

Third Party Websites

This statement does not apply to third-party websites that are linked to our website. We cannot guarantee that these websites handle your personal data in a reliable or secure manner. Always read the privacy statement of this website before using the relevant website to ensure that they handle your data properly.

Security of your data

We have put in place the necessary security measures to prevent the loss, unauthorized use or alteration of information we receive on our site. When we transfer or receive your data on our website, we always use the encryption technologies that are recognized as common standards within the IT sector.

Minors

If you are 16 years or younger, you may only use our website under the supervision of your parents or legal representatives.

Changes to this privacy statement

We may change this privacy statement from time to time. Changes will be published on our website. It is therefore advisable to consult this privacy statement regularly so that you are aware of these changes.

Access and change your data

If you have provided us with personal data, you can change this at any time in your account. You can log in to your account here.

If you do not have an account and would still like to view your personal data or have it removed, you can contact customer service via the following details:

SuperGallery
Attn. Customer service
Rombout Hogerbeetsstraat 136-hs
1052 XM Amsterdam
 
Or by sending an e-mail to info@supergallery.nl

 
To prevent misuse, we may ask you to identify yourself adequately by enclosing a copy of a valid proof of identity. Do not forget to shield your BSN and your passport photo on the copy. When it comes to access to personal data linked to a cookie, you must also send a copy of the cookie in question. You can find this in the settings of your browser.

Authority for Personal Data

Of course we are happy to help you if you have complaints about the processing of your personal data. If you nevertheless cannot come to an agreement with us, you also have the right under privacy legislation to submit a complaint to the privacy supervisor, the Dutch Data Protection Authority.

Contact details

If you have any questions about your privacy and/or this privacy statement, you can ask them by emailing info@supergallery.nl or by calling us on + 31(0)20 214 21 07

Super Gallery respects the privacy of all users of its site and ensures that the personal information you provide is treated confidentially. We use your data to process orders as quickly and easily as possible. Otherwise, we will only use this data with your permission. Super Gallery will not sell your personal information to third parties and will only make it available to third parties that are involved in processing your order.